Help centre | Types of stay

Can I update/ change the length of my stay due to a change in circumstances, such as a pandemic?

We know things change pretty quickly these days, and many of our bookers appreciate having flexible cancellation and amendment terms. As long as you book on one of our flexible rates, which includes all bookings above 29 nights, you will have peace of mind that you can cancel or postpone your stay if needed due to unforeseen circumstances.

Please note that cancellation terms will still apply, and you'll need to give us a reasonable amount of notice.

Length of stay	Notice period (prior to arrival)	Cancellation charge
1-6 nights	24 hours	1 night
7-28 nights	24 hours	Minimum 7 nights
29+ nights	7 days	Minimum 7 nights

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