Help centre | Making a booking

Am I able to make a special request?

Light sleeper, and need a quiet room away from the lifts? Want to schedule an extra clean? Or have a room that you particularly like?

We understand that some of our guests may have specific needs or preferences. If you have a special request, you can make a note of this when booking and we'll do our best to faciliate it.

Note that we can't guarantee we'll be able to accomodate all special requests, so if it's a deal breaker we recommend getting in contact before booking to check it will be possible. We will also prioritise special requests for our long-staying guests.

8 people found this helpful

Was this answer helpful?

Looking for something else?

Sign up and save.

For more details, see our privacy policy.

Check availability

Select a valid date range to continue. Please select at least {0} nights at this property
Invalid promocode
Error loading datepicker

Select a property to check availability

打开微信扫描二维码
Open WeChat and scan the QR code